1. Controller
For bookings made via taxibokning-are.se, [Your company name] is the data controller for the processing of personal data within the Taxibokning Åre service.
2. Data we collect
When you submit a booking request we may process e.g.:
- name,
- phone number,
- pickup location and destination,
- number of passengers and special requests (child seat, pets, green car, etc.),
- language preference,
- technical data such as IP address, browser, timestamps for security and troubleshooting.
3. Purposes & legal bases
We use your data in order to:
- Forward your booking request to connected taxi companies, so that a taxi can be assigned (necessary for performance of the contract).
- Communicate about your booking, e.g. confirmations or updates via SMS (necessary for performance of the contract).
- Operate and secure the service, including logging and troubleshooting (legitimate interest).
- Produce basic statistics about the use of the service (legitimate interest).
4. Sharing of data
In order to handle your booking, we share necessary information with the taxi company that accepts your trip, such as your name, phone number, pickup location, destination and requested time.
We also use sub-processors such as SMS providers and hosting providers. They are bound by data processing agreements and may not use the data for their own purposes.
5. Storage period
We store your data as long as needed to handle your request, follow up any questions, comply with legal obligations and maintain basic statistics and logs for a limited period. Data that is no longer needed is deleted or anonymised.
6. Your rights
Under the GDPR you have the right to:
- request access to the personal data we hold about you,
- request rectification of incorrect data,
- request erasure when data is no longer needed or when processing is based on consent,
- object to certain processing based on legitimate interest,
- lodge a complaint with your supervisory authority.
To exercise your rights, please contact us at support@taxibokning-are.se.
7. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Access to the booking system is restricted to authorised personnel only.
8. Cookies & logs
The website may use necessary cookies (for example for language selection or session handling). We may also log IP address, time and technical data for security and troubleshooting.
9. Changes to this policy
We may update this privacy policy from time to time. The current version is always available on this page. In case of material changes we will inform you clearly in connection with the booking form or on the website.
10. Contact
If you have questions about privacy or data protection, please contact:
E-mail: support@taxibokning-are.se
Web: taxibokning-are.se